PRIVACY POLICY


OnTime Group L.L.C. (“OnTime”, "us", "we", or "our") operates http://www.ontimegroup.com (the "Website"). This policy applies to all visitors to our website and customers who have subscribed to the services we offer (“you” and “your”), and explains how we collect, use, disclose, and protect your information when you visit the Website.

The policy, however, might change at any time and for any reason, OnTime will send a notification to you informing them about the updated policy.

Additionally, we advise you to periodically check and review this page to stay informed of any updates. Using the Website, or continuing to use it, means you accept and adhere to our Privacy Policy.


Data Collection

When you browse, read, or download information from this website, we automatically gather and store certain information about your visit. This information is used for statistical purposes only and covers:

  • Your IP address and geolocation to identify the country you are accessing the Website from
  • Personal identifying information such as name and contact details (if voluntarily provided)
  • The type of browser you use
  • The date and time you accessed the site
  • The pages you accessed
OnTime does not sell, exchange, or otherwise distribute the data collected for commercial or marketing purposes.



Use and Disclosure of Personal Information

You may browse and access information contained within our website without providing any personal information (information from which your identity is apparent or can be reasonably ascertained). If you voluntarily provide personal information (e.g. for you to be granted access privileges to OnTime services or for your account on OnTime, or through contact forms), the information is saved and logged, if necessary, on our servers for the purpose of logging and tracking services. OnTime will not sell, exchange or otherwise distribute the collected data for commercial or marketing purposes.


Cookies

Our Website uses “persistent cookies” for any personalized content.

  • Personalized content is the content from the website, which is delivered to a browser after a user has logged in once
  • Cookies are text files or entries in larger files utilized to distinguish between visitors to a website and to track information during multiple visits to a website
  • The use of cookies is a standard practice among internet portals and websites. Most Internet web browsers may be customized to reject cookies (allowing the user to accept, reject, or to delete cookies). Rejecting and/or removing cookies, however, may lead to the loss of functionality on pages requiring cookies to function fully.
  • We use cookies on the website to:
    • Help you navigate our website,
    • Facilitate the sign-up and sign-in process for our services,
    • Personalize your experience, and
    • Improve our website.


Third party or External Links

The Website may contain links to other sites. We are not responsible for the content and the privacy practices of other websites and encourage you to examine each website's privacy policy to make your own decisions regarding the accuracy, reliability, and correctness of the material and information found.


Security

The Website has appropriate security measures in place to protect against the loss, misuse or alteration of information that has been posted. These measures cover commercial software programs and secure technology infrastructure to monitor network traffic, authenticate legitimate users, and identify unauthorized attempts to upload or change information, or otherwise cause damage.


Access to and Correction of Personal Information

We will provide authenticated individuals with the personal information that has been collected on them upon request. Individuals are encouraged to correct any errors in their personal information so that the right level of interaction with the website is maintained.


Social Media Channels

The website uses social media channels to share information and to engage with the public. Feeds from our social media channels are embedded on the website’s homepage. Please be aware that the privacy policies adopted by social media websites may not be the same as the privacy policy described here.


Data Collection

The type of information we collect includes personal information, derivative data, geolocation information, mobile device access, mobile device data, and push notifications.


Personal Information

While using the Website, we collect Personally Identifiable Information (PII) such as your name and email address, which you voluntarily provide when participating in various interactive activities such as chats, surveys, feedback, requesting information, using services and journeys, and logging in. Your personal information will be logged and saved on our servers for the purpose of logging and tracking transactional services.



Derivative Data

We may automatically gather and store certain technical information while you use the Website, such as the pages you accessed and the transactions you made. This information is collected with the intent to understand your needs and help you to access information better.


Payment Data

The Website provides you with the option to pay for multiple services. We do not collect or store any of the financial data such as credit card details.


Use and Disclosure of the Information We Collect

The information we collect will only be used to communicate to you the status of the service transactions you initiated and/or to assess your input to improve the content of the Website. OnTime will not sell, exchange or otherwise distribute the collected data for commercial or marketing purposes.


DISCLAIMER

THE SITE OPERATES "AS-IS" AND "AS-AVAILABLE", WITHOUT LIABILITY OF ANY KIND. WE ARE NOT RESPONSIBLE FOR EVENTS BEYOND OUR DIRECT CONTROL. WE CANNOT GUARANTEE NOR DO IT REPRESENT THAT THERE WILL BE ERROR-FREE PERFORMANCE REGARDING THE PRIVACY OF YOUR PERSONAL INFORMATION, AND WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RELATING TO THE USE OR RELEASE OF PERSONAL INFORMATION.


Enquiries

If you have any questions or concerns arising from this privacy policy or the way in which we handle personal information, please contact us by sending email to team@ontimegroup.com.